Help is here!

Type your question above.

Placing An Order

How can I pay for my order?

We accept the following payment cards: Visa, Mastercard and AMEX. We also accept PayPal payments. Can’t wait ‘...

Read More

Nov 02, 2018 11:49AM AEST

How do I know you have received payment for my order?

You will receive confirmation of purchase email within 24 hours of purchasing your item. If you haven’t receiv...

Read More

Nov 02, 2018 11:50AM AEST

What currency will I be charged in?

You'll be able to view the store in your preferred currency, but as we are an Australian Store, we will charge...

Read More

Nov 02, 2018 01:53PM AEST

I’m confused by the grand total.

All our prices (unless you are shopping on the NZ or USA site), are displayed in AUD. We aim to estimate the c...

Read More

Nov 02, 2018 11:52AM AEST

What is a Security Check?

We take a firm stance against credit card fraud. If a transaction is flagged in our system, we reserve the rig...

Read More

Nov 06, 2018 12:59PM AEST

An item I wanted sold out! Will you get it back in stock?

Sorry to hear your fave thing sold out! Select your size and click on the “email me when back in stock” button...

Read More

Nov 07, 2018 05:07PM AEST

How do I use my store credit/gift card?

Your store credit comes in a gift card form and is valid for 12 months. You will need to enter this code at ch...

Read More

Nov 02, 2018 12:31PM AEST

Can I use a gift card and a discount code on the same order?

Yes, you can! Simply add both your gift card code and discount code in the "Gift card or discount code" sectio...

Read More

Nov 02, 2018 11:31AM AEST

Where do I put the gift card/discount code if I use Paypal at the chec...

Before proceeding with the Paypal payment option, please ensure you have entered your code into the "Gift card...

Read More

Nov 02, 2018 12:25PM AEST

Where do I put my billing address?

If your shipping and billing addresses are different, you can enter the correct billing address when you get t...

Read More

Nov 02, 2018 11:53AM AEST